Free Shipping on Orders Over $200
STORE POLICY
Customer Care
We are committed to your satisfaction. If you have any concerns or issues with your order, please contact us, and we will do our best to resolve them promptly.
Feedback: We welcome your feedback. Please let us know how we can improve your shopping experience.
New Policy Update
New Policy - Effective January 1st, 2025
At Air Vault Collectibles, we have updated our policy to better serve our customers in the evolving TCG market. Starting January 1st, 2025, we will no longer be offering pre-orders for any future products.
This change is part of our commitment to providing a fair and accessible shopping experience for all customers, ensuring that products are available to everyone once they are officially released.
We appreciate your understanding and continued support as we work to enhance your experience with Air Vault Collectibles. Thank you for being a valued part of our community!
Privacy & Safety
Privacy Policy: Your personal information is secure with us. We do not sell or share your information with third parties.
Secure Payments: All transactions are processed through secure payment gateways to ensure the protection of your financial information.
Orders and Payments
Accepted Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated at checkout.
Order Processing: Orders are processed within 1-2 business days. You will receive an email confirmation once your order is placed and another notification when it ships.
Cancellations: Orders can be canceled within 24 hours of placing the order by contacting customer service. After 24 hours, cancellations may not be possible. (Please See Full Return and Shipping Policy Here).